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FAQ

1. Q: Are you a manufacturer or trading company?
A: We are the leading manufacturer/supplier of heat resistant Teflon(FEP,PFA,PTFE,ETFE) wire and silicone wire in China,meanwhile,we produce halogen free and low smoke XLPE wire,PVC wire, rubber power cable and insulated sleeve/tube etc.

2. Q: What certifications do you have?
A: We have UL, CUL,VDE, CCC, JQA, RoHS, REACH and SGS for our wires&cables.

3. Q: How can I get quotation faster?
A: Pls offer details about your demands as more as possible,such as conductor and insulation material, conductor gauge or cross-sectional area, insulation thickness, over diameter, nominal voltage,working temperature, color, quantity,application, etc.

4. Q: If I can not offer above information, what should I do?
A: Try your best to offer more information, we will help you design suitable wires & cables.

5. Q: What is your company sample policy?
A: As experienced supplier, we see that sample is necessary for your testing purpose or reference, our policy is to offer free sample as possible as we can, just one condition that you should afford the courier fees at your side.
For some special cable, we recommend that we can accept at 100M trial order for you, so it needs both cooperation and trust.

6. Q: What is the lead time of sample?
A: There are several different situations:
1~2days after your request, immediately when you need it if we have it in stock;
3~5days if no stocked sample and the sample need to specially produced for you.

7. Q: Which business term do you prefer?
A: Customer first, you may choose any term,EXW,FOB,CIF,CFR,etc.

8. Q: What is your payment term?
A: We have several payment terms for you,T/T, L/C, D/P etc.

9. Q: Do you have sales agent or want to explore new agent?
A: We are planning to develop sales agent, if you have potential market, then please contact us to discuss further more.